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    Outlook 2007 and my 1and1.com Exchange Account...

    by Jame

    UPDATE:  It turns out that when you use the full production release of Outlook 2007 it works fine.  I am now retracting the claws...

    Just was informed today that 1&1.com's Exchange Server package doesn't support Outlook 2007.  That's odd because it worked for me before, and appears to work for others, but doesn't work (for me) now.

    Just the other day I tried logging in from my desktop (using Outlook 2007) and a modal dialog box came up informing me that:

    The Microsoft Exchange administrator has made a change that requires you quit and restart Outlook.

    ... ever since then, it crashes every time Outlook logs into the 1&1.com Exchange Server.

    BTW - I got a response from customer support also:

    Dear Jame, (Customer ID: 12345678)
    Thank you for contacting us.

    SO you have set up your exchange account in outlook 2007?
    As of this moment, your exchange account will not work properly on Outlook 2007.

    i would advice you to use outlook 2003.

    If you have any further questions please do not hesitate to contact us.
    --
    Sincerely,
    M. E. (name withheld)
    Technical Support
    1&1 Internet

    Me thinks there has been a screw up over there...

    by Kuljeet (not verified) on Wed, 2007-01-31 20:50

    "UPDATE: It turns out that when you use the full production release of Outlook 2007 it works fine."

    Have you tried this? I have a full production copy that I just got but I can't get it to connect to exchange.1and1.com... and the prf file doesnt work either (running Vista) do you know how to resolve the issue? Thanks

    by Jame on Thu, 2007-02-01 18:07

    Yes I did get it to work now in Outlook 2007.

    I used the Outlook command line to import the PRF file. (See here: http://www.outlook-tips.net/howto/commandlines.htm)

    outlook.exe /importprf c:\eXXXXXXXXX.prf

    I am however currently using Win XP SP2. Not sure if Vista has some of its own unique challenges.

    -- jame healy

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